New and improved Parent Support Community!
Patient+Family Care is excited to share the launch of our new and improved NICU Parent Support Community. While our previous community was successful and received great reviews, we are always looking for ways to improve our customer experience. We decided to collaborate with many of our previous participants and we asked them what it was that they wish they would have seen included in the community. We also asked what information they would have found to be helpful if it were included in the program to help them feel even more supported while they were in the NICU. Overwhelmingly, participants all said mental health, self care and preparing for discharge.
These participants not only offered up these topic ideas, but they also offered to help create the content so that new participants would truly hear exactly what parents want to hear. The common goal the parents and Patient+Family Care both had in mind was to create a safe community where current NICU families could join and could learn how to not only survive the NICU journey..... but would THRIVE!
What are the benefits of this unique and engaging community?
There are many benefits to our community, and they of course will differ for every individual. However, the basics can be summarized in the graphic below:
We are happy to be offering this engaging community to parents so that they receive education, information, resources and connection all while having access to a NICU nurse who will teach them how to be an advocate for themselves and their child(ren). More importantly, this community will empower parents to become better prepared to know how to anticipate the roller coaster of emotions that typically accompany the NICU experience and will truly normalize the psychosocial side effects that rarely get discussed.